Cross Technology Managed Services Engineer (L2)
NTT Ltd.Pune, Maharashtra, India
Posted November 29, 2024
Full Time
About the Company
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
Job Description
NTT DATA is seeking a Cross Technology Managed Services Engineer (L2) to join their team. The role will be responsible for providing a managed service to clients to ensure their IT infrastructure and systems remain operational. The ideal candidate will have a moderate level of experience in managed services and knowledge of ITIL processes.
Requirements
- Proactively monitor work queues
- Perform operational tasks to resolve incidents/requests
- Identify and investigate issues
- Communicate with other teams and clients
- Escalate tickets as needed
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and diverse work environment