Cross Technology Managed Services Engineer (L2)

Join NTT DATA as a Cross Technology Managed Services Engineer (L2) and make an impact with our company. You will be responsible for providing managed services to clients to ensure their IT infrastructure and systems remain operational. Your day will involve proactively monitoring work queues, performing operational tasks, and communicating with other teams and clients.

Requirements

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
• Moderate level years of relevant managed services experience handling cross technology infrastructure
• Moderate level knowledge in ticketing tools preferably Service Now
• Moderate level working knowledge of ITIL processes
• Moderate level experience working with vendors and/or 3rd parties

Benefits

• Competitive salary
• Opportunities for career growth and development
• Diverse and inclusive work environment
• Flexible working arrangements
• Opportunities for professional certifications and training