Cross Technology Service Delivery Field Support Engineer (L2)

Join NTT DATA and make an impact by providing technical support and field engineering services to clients. Ensure all requests and incidents are resolved with zero missed SLA conditions.

Requirements

• Good communication skills, both verbal and written.
• Ability to plan activities and projects well in advance.
• Ability to work well in a pressurized environment.
• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.

Benefits

• Paid time off
• Retirement plan
• Equal opportunity employer