Make an impact with NTT DATA and join a company that is pushing the boundaries of what is possible. The Data Centre Service Delivery Field Support Engineer (L2) role is responsible for providing professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.
Requirements
- Good communicate skills, both verbal and written.
- Ability to plan activities and projects well in advance and take into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
Benefits
- Equal Opportunity Employer
- Proud to be a Global Top Employer
- Invests over $3 billion each year in R&D