Join NTT DATA and make an impact with your technical expertise. As an Applications Managed Services Engineer (L1), you will provide essential support and monitoring services for clients' critical software applications, ensuring smooth operations and meeting Service Level Agreements (SLAs).
Requirements
- Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration
- Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver)
- Strong planning skills, with the capability to anticipate and adapt to changing circumstances
- A client-focused mindset, with the ability to understand and prioritize client needs
- The ability to communicate and work effectively across different cultures and social groups
- Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting
- A positive outlook, even when working under pressure or putting in longer hours as needed
- A bachelor’s degree in information technology/computing, or equivalent work experience