MS Engineer (L1)

Join NTT DATA as an Applications Managed Services Engineer (L1) and provide essential support and monitoring services for clients' critical software applications. As a problem solver, you will proactively identify, investigate, and resolve application-based incidents to ensure that we consistently meet our Service Level Agreements (SLAs).

Requirements

• Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration.
• Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver).
• Strong planning skills, with the capability to anticipate and adapt to changing circumstances.
• A client-focused mindset, with the ability to understand and prioritize client needs.
• The ability to communicate and work effectively across different cultures and social groups.
• Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting.
• A positive outlook, even when working under pressure or putting in longer hours as needed.
• A bachelor’s degree in information technology/computing, or equivalent work experience.

Benefits

• Hybrid working arrangement