Networking Managed Services Engineer (L1)

Make an impact with NTT DATA and join a company that is pushing the boundaries of what is possible. As a Networking Managed Services Engineer (L1), you'll provide managed services to ensure our clients' IT infrastructure and systems remain operational, proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.

Requirements

• Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
• Highly disciplined in handling of tickets on day-to-day basis.
• Good understanding of using ITSM tools and ITSM processes.
• A bachelor's degree in information technology/computing or equivalent experience.