Networking Managed Services Engineer (L3)

As a Networking Managed Services Engineer (L3), you will lead in providing exceptional managed services to our clients, resolving technical incidents, and managing high-complexity tickets. You will work on a hybrid schedule, providing onsite technical support and field engineering services to clients, and drive operational improvements and optimize work processes.

Requirements

• Proficiency in Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches and access points
• Enterprise network architecture, routing protocols (BGP, OSPF, EIGrP), network address translation, and troubleshooting uplinks to ISPs for dIA, MPLS, and P2P circuits
• Advanced Certifications on at least one or two technologies
• Excellent planning and project management abilities
• Strong communication skills
• Effective active listening skills
• A client-focused approach
• Adaptability to changing circumstances
• A positive outlook and the ability to work well under pressure
• A bachelor's degree in IT/Computing or equivalent work experience

Benefits

• Equal Opportunity Employer
• Opportunities for automation
• Disaster recovery functions and tests
• Continuous feedback and updates to all involved parties