Senior Client Manager

Join NTT DATA and make an impact in a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Requirements

• Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3.
• Pursue leads identified by aligned Lead Generation/Business development representatives.
• Minimize churn and maximize retention in assigned accounts.
• Drive client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Generate demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions.
• Influence and work closely with vendors/partners to achieve required results.
• Use company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
• Develop open and effective channels of communication in with each client within the assigned account.
• Encourage revenue growth by inspiring clients to additional services.
• Becomes the reliable point of contact for clients that is required to establish a strong business relationship.
• Take ownership of a range of accounts within the assigned segments.
• Determine the best solution requirements for each client that can be deployed by other departments.
• Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization.
• Develop and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability.
• Monitor and control financial governance and compliance throughout an area of specialization in order to manage financial cost.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance