Technical Specialist -Network

Join NTT DATA and make an impact with technical excellence and leading innovations. The Networking Remote Technical Support Engineer (L3) role is responsible for providing remote technical support to clients by identifying and resolving technical incidents and problems.

Requirements

• Working knowledge of technical documentation
• Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain
• Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc.
• Customer service orientated and proactive thinker
• Problem solver who is highly driven and self-organized
• Great attention to detail
• Good analytical and logical thinking
• Excellent spoken and written communication skills
• Team player with the ability to work well with others and in group with colleagues and stakeholders

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development