TS Senior Associate Systems Integration Specialist

Join NTT DATA and make an impact with your technical skills. As a Senior Associate Systems Integration Specialist, you will be responsible for ensuring client solution requirements are resolved in line with Service Level Agreements (SLAs). You will perform configurations, actions installations, and attend to break/fix events, while developing business knowledge and working towards associate to professional level certification.

Requirements

• Bachelor's degree or equivalent in Information Technology or Computing or a related field
• Certifications such as NICE, plus one additional - NICE Engage NCSE; NICE Engage NCIE; Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification
• Moderate level of experience in a technical implementation engineering
• Moderate level of experience engaging with clients and conducting presentations

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance