Call Center - Member Contact Center Rep 1 - Full Time - Remote (AK,AZ, NV,TX,WA,WY)
Nuvision Federal Credit UnionNevada, USA | Texas, USA | Washington, USA | Alaska, USA | Arizona, USA | California, USA | Wyoming, USA
Posted April 10, 2026
Full Time
About the Company
Nuvision Federal Credit Union, a 85-year-old community-focused financial institution, serves more than 150,000 members across the United States. The credit union offers a full suite of financial products—including banking, auto loans, credit cards, real-estate financing, commercial lending, and comprehensive financial planning—designed to meet the diverse needs of individuals and businesses. Its distinctive approach blends trusted, personalized advice with competitive rates and a commitment to meaningful member conversations, ensuring clients receive support that helps them build the life they envision. By continuously adapting to economic shifts and prioritizing long-term sustainability, Nuvision maintains a reputation for reliable service and community impact.
Job Description
We are seeking a Member Contact Center Representative I to provide exemplary service to Credit Union members via all manners and methods of contact. The successful candidate will be united in their collective effort to achieve member goals and proactively provide solutions tailored to individual member needs.
Requirements
- 1 year retail experience with a proven track record in meeting and or exceeding service and sales goals
- Basic understanding of financial products and services
- Professional verbal skills and etiquette
- Competent computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel), remote signing and ability to work and operate a webcam
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Account
- 401(k) Matching
- Paid Time Off
- Training Provided
- Tuition Reimbursement