Customer Service Representative

Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. As a Customer Service Representative, you will be responsible for order and quote entry into the ERP system, management of customer back-orders and lead time inquiries, and resolution of price discrepancies.

Requirements

• Bachelor's degree preferred in Business Administration, International business
• +3 years of experience in Customer Service
• +3 years of experience or knowledge of ERP/order management systems
• Bilingual Preferred
• Desirable experience in the electrical sector
• Strong communication/interpersonal skills
• Ability to multi-task and balance shifting priorities to satisfy customer requests
• Ability to speak with a wide variety of internal and external customers
• Ability and willingness to work with different departments within the corporation as part of fulfilling customer service excellence

Benefits

• Dynamic global reach with diverse operations around the world
• Plentiful career opportunities
• Comprehensive range of systems protection and electrical connections solutions
• Commitment to strengthen communities where our employees live and work
• Encourage and support the philanthropic activities of our employees worldwide
• Provide funds to nonprofit and educational organizations where our employees volunteer or donate money
• Innovative & adaptable
• Dedicated to absolute integrity
• Focused on the customer first
• Respectful and team oriented
• Optimistic and energizing
• Accountable for performance