Customer Service Representative
nVentBrasov, Romania
Posted March 31, 2026
Full Time
About the Company
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.
Job Description
Join a dynamic global organization that ensures a more secure world through connecting and protecting customers with inventive electrical solutions.
Requirements
- Manage the Q2C process
- Prepare and submit quotations to customers
- Process customer orders
- Investigate and resolve customer discrepancy claims
- Work with cross-functional teams to manage customer backorders
- Answer inquiries via phone and email
- Monitor individual KPIs and provide root cause analyses
Benefits
- Dynamic global reach with diverse operations
- Commitment to strengthen communities
- Encourage and support philanthropic activities
- nVent in Action matching program
- Core values that shape company culture