The Parts Specialist will provide high-level service to retail and installer customers, support store management, and complete assigned tasks.
Requirements
- Follow and promote all company customer service programs
- Promptly greet retail/walk-in customers in a friendly, courteous manner
- Assist managers and/or installer service specialists in serving professional customers
- Complete assigned company training
- Provide excellent service to customers calling the store on the phone
- Responsible for accurately maintaining and securing the cash drawer
- Process exchanges and returns for credit in a friendly manner
- Address and resolve customer complaints in a friendly manner
- Assist with the completion of daily image maker, and planogram updates
- Operate brake lathe and other store test equipment
- Perform various in-store services for customers
- Occasionally drive a delivery vehicle to make deliveries
Benefits
- Competitive Wages
- Paid Time Off
- Stock Purchase Plan
- 401k with Employer Contributions
- Medical, Dental, & Vision Insurance
- Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs