Parts Specialist

The Parts Specialist will provide all retail and installer customers with a high level of service, supporting store management in the accomplishment of assigned tasks, and promote all company customer service programs.

Requirements

• Follow and promote all company customer service programs
• Greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise
• Assist managers and/or installer service specialists in serving the professional customers as needed and directed
• Maintain and secure the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions
• Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures
• Address and resolve customer complaints in a friendly manner
• Assist with the completion of daily image maker, and planogram updates
• Perform various daily operational tasks
• Operate brake lathe and other store test equipment
• Perform various in-store services for customers
• Occasionally drive a delivery vehicle to make deliveries
• All other duties as assigned

Benefits

• Competitive Wages
• Paid Time Off
• Stock Purchase Plan
• 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs