Parts Specialist

The Parts Specialist will provide high-level customer service to retail and installer customers, support store management, and complete assigned tasks.

Requirements

• Follow and promote company customer service programs
• Greet customers in a friendly and courteous manner
• Assist customers in selecting merchandise
• Provide excellent service to customers on the phone
• Maintain and secure the cash drawer
• Process exchanges and returns
• Address and resolve customer complaints
• Perform various daily operational tasks
• Operate brake lathe and other store test equipment
• Perform in-store services for customers
• Occasionally drive a delivery vehicle

Benefits

• Competitive wages
• Paid time off
• Stock purchase plan
• 401k with employer contributions
• Medical, dental, and vision insurance
• Flexible spending account (FSA)
• Team member health and wellbeing programs
• Tuition educational assistance programs