Retail Service Specialist

Retail Service Specialist will support Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations, and assume shift management responsibilities in absence of Assistant or Store Manager.

Requirements

• Lead store team members in providing excellent customer service
• Supervise customer service levels on retail showroom
• Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner
• Ensure special orders and outside purchases are handled efficiently and according to procedure
• Ensure retail customer returns and exchanges are processed in an efficient and friendly manner
• Perform all store opening/closing duties

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs