OAG is seeking an Account Manager to manage and grow a defined portfolio of existing customers across global markets. The role involves driving retention, identifying upsell and cross-sell opportunities, and ensuring clients unlock the full value of OAG's data and technology solutions.
Requirements
- Strong communication and interpersonal skills with the ability to engage and influence stakeholders.
- A growth mindset with curiosity to learn and adapt in a fast-paced environment.
- Proactive problem-solving with a focus on outcomes and customer success.
- Organized and detail-oriented, with the ability to manage multiple priorities.
- Commercial awareness and ability to align solutions with client goals.
- A collaborative approach and a passion for delivering customer success.
- Understanding of sales principles and techniques.
- Familiarity with CRM systems (e.g. Salesforce) and digital sales platforms.
- Comfortable using data to support decision-making and reporting.
- Experience in B2B account management or customer growth roles, ideally within SaaS, data, or subscription-based models.
- Proven ability to build relationships, deliver value, and meet commercial objectives.
Benefits
- Flexible working arrangements
- Attractive compensation and benefits package
- Private health insurance
- Company bonus scheme
- Enhanced pension scheme
- 25 days holiday plus bank holidays
- Annual learning and development budget
- Work remotely anywhere in the world for up to 1 month per year