Customer Care Representative
Oasis PetroleumDallas, Texas, United States
Posted March 15, 2026
35000 - 45000
Full Time
About the Company
Chord Energy emerged from the merger of Oasis Petroleum and Whiting, creating a robust integrated oil and gas enterprise. The company specializes in the exploration, development, and production of hydrocarbon resources across major U.S. basins, combining deep technical expertise with advanced drilling technologies. Chord Energy differentiates itself through its focus on operational efficiency, rigorous safety standards, and a collaborative culture that drives innovation across its portfolio. Employees are invited to join a forward‑thinking team dedicated to responsible energy production and sustainable growth.
Job Description
Our growing retail business is looking for a skilled problem solver to join our team as a Customer Service Representative.
Requirements
- Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Maintain a high level of professionalism with clients and work to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
