Machine Learning Engineer

Observe.AI is a Customer Experience AI platform that unifies conversations, intelligence, and action. As a Machine Learning Engineer, you'll design and develop state-of-the-art LLM-powered AI capabilities and Agentic AI/Multi-agent systems end-to-end.

Requirements

• Bachelor's or Master's degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/DL/NLP/NLU.
• An engineering mindset with the competencies of an applied scientist.
• 1+ years of industry experience in building large-scale NLP/NLU systems, with recent experience in building LLM-powered applications and Agentic systems.
• Strong understanding of the fundamentals of ML and NLP/NLU, and practical aspects of building ML systems in production;
• Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/maintaining scalable machine learning systems in production.
• Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development
• Excellent communication, collaboration skills, and presentation skills.

Benefits

• Excellent medical insurance options and free online doctor consultations
• Yearly privilege and sick leaves as per Karnataka S&E Act
• Generous holidays (National and Festive) recognition and parental leave policies
• Learning & Development fund to support your continuous learning journey and professional development
• Fun events to build culture across the organization
• Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)