Observe.AI is a leading provider of AI-driven customer service solutions, offering machine learning, conversation intelligence, and speech analytics to automate routine calls, enhance agent performance, and deliver 24/7 support. Trusted by major brands like Accolade and Prudential, Observe.AI transforms customer interactions with intelligent agents that mimic human capabilities, ensuring faster, more consistent service and deeper insights.
Open Positions
Sr. Director, Revenue Operations
10+ years in RevOps, Sales Ops, or GTM Strategy, 5+ years in senior leadership roles, Proven experience building and scaling RevOps in high-growth SaaS environments
Senior Customer Success Manager
5-7 years of experience, proven track record, strong understanding of SaaS business models, and ability to build trusted relationships
Senior Machine Learning Engineer - NLP
3+ years of industry experience in building large-scale NLP/NLU systems, Bachelor's or Master's degree in Computer Science or related disciplines, and strong understanding of the fundamentals of ML and NLP/NLU
Software Development Engineer III - Backend
5-9 years of experience, expertise in programming languages and databases, knowledge of asynchronous communication tools and caching tools
Director, Product Management
10+ years of product management experience, Bachelor’s degree in Computer Science, Engineering, or related field required
Senior Enterprise Account Executive (Midwest Territory)
7+ years of experience in enterprise SaaS, track record of closing high-value deals, and expertise in executive selling and multi-threading
Software Development Engineer IV - Backend
8+ years of experience in software engineering, with a focus on large-scale, distributed systems, Bachelor's or Master's degree in Computer Science
Strategic Account Executive - AI Agents
7+ years in enterprise SaaS, track record of closing high-figure deals, designing and executing complex deal strategies
Lead DevOps Engineer
6+ years of experience in DevOps, SRE, or Cloud Infrastructure roles, expertise in Kubernetes, experience with self-hosting services, and hands-on expertise in Infrastructure as Code
+12 More Jobs Available!
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