Observe.AI is a leading provider of AI-driven customer service solutions, offering machine learning, conversation intelligence, and speech analytics to automate routine calls, enhance agent performance, and deliver 24/7 support. Trusted by major brands like Accolade and Prudential, Observe.AI transforms customer interactions with intelligent agents that mimic human capabilities, ensuring faster, more consistent service and deeper insights.
Open Positions
Software Development Engineer II - Backend
3-5 years of experience in building large-scale products, expertise in Python, and knowledge of SQL or no-SQL databases and asynchronous communication tools
AI Agent Engineer, Client Facing
Bachelor's degree in Computer Science, Engineering, or a related field and 3+ years of experience in conversational AI, solution engineering, or related fields
Senior Machine Learning Engineer - NLP
3+ years of industry experience in building large-scale NLP/NLU systems, Bachelor's or Master's degree in Computer Science or related disciplines, and strong understanding of the fundamentals of ML and NLP/NLU
Sr. Manager, Events Strategy & Brand Experiences
8+ years of experience in event marketing, experiential marketing, or field marketing, preferably in B2B SaaS or technology
Director, Product Management
10+ years of product management experience, Bachelor’s degree in Computer Science, Engineering, or related field required
Senior Enterprise Account Executive (Midwest Territory)
7+ years of experience in enterprise SaaS, track record of closing high-value deals, and expertise in executive selling and multi-threading
Software Development Engineer IV - Backend
8+ years of experience in software engineering, with a focus on large-scale, distributed systems, Bachelor's or Master's degree in Computer Science
Strategic Account Executive - AI Agents
7+ years in enterprise SaaS, track record of closing high-figure deals, designing and executing complex deal strategies
Software Development Engineer III - Backend
5-9 years of experience, expertise in programming languages and databases, knowledge of asynchronous communication tools and caching tools
+27 More Jobs Available!
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