Sr. AI Deployment Manager
Observe.AIUnited States
Posted May 13, 2026
Full Time
About the Company
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.
Job Description
Observe.AI is seeking a Senior AI Deployment Manager to lead complex, enterprise-scale deployments of its AI platform, driving strategic onboarding, advanced use-case design, and large-scale adoption. The role involves partnering with stakeholders, driving implementation standards, and shaping how Observe.AI scales customer onboarding. The Senior AI Deployment Manager will help define implementation standards, influence best practices, and shape how Observe.AI operates at the intersection of AI innovation, enterprise transformation, and operational excellence.
Requirements
- 5+ years of experience leading complex, enterprise-scale SaaS or AI implementations
- Advanced program management skills
- Strategic facilitation skills
- Domain expertise in contact center operations, KPIs, and ROI stories
- Executive presence
- High-growth mindset
Benefits
- Competitive compensation including equity
- Excellent medical, dental, and vision insurance options
- Flexible Paid Time Off
- Additional Time to Recharge
- 401(k) plan
- Quarterly Lifestyle Spending Account
- Monthly Mobile + Internet Stipend
- Pre-tax Commuter Benefits
