MBI Designer

Partner Success Managers (PSM) support multiple operational issues that our retail Partners face and drive performance improvement with strong ownership and partnership. This role involves developing a broad range of skills used in grocery ecommerce operations, being a client-facing senior professional, and gaining an excellent understanding of the technologies behind our e-commerce, logistics and supply chain solution.

Requirements

• Native speaker level of Korean language fluency in both written and verbal communications
• Excellent written and verbal English
• Experience in ecommerce logistic operations in the fields of warehouse operations and/or last mile operations
• Experience in supporting clients, ideally within a technology solutions or operational environment
• Experience of working cross-functionally both internally and externally to drive partnerships or projects
• Stakeholder, relationship building and networking skills
• Comfortable communicating with large groups of people
• Self-motivated with an ability to deliver to deadlines and multi-task under pressure
• Highly organised and resilient with an eye for detail
• Ability to think strategically beyond the needs of the organisation today
• Comfortable dealing with ambiguity and uncertainty
• Able to handle difficult situations, facing challenges with positivity, confidence and pragmatism