Patient Access Representative - full time

Provide excellent customer service to patients and guests, greet patients and guests in a courteous manner, initiate scheduling an appointment or complete the check-in process, obtain and verify accurate identification and demographical data, and maintain confidentiality of patient information.

Requirements

• High school diploma or equivalent
• Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment
• Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)
• Computer skills and dexterity required for data entry and retrieval of information
• Effective verbal and written communication skills and the ability to present information clearly and professionally