Client Onboarding Team Manager

We're looking for an outstanding people leader to lead our Client Onboarding team in London, ensuring every employer has a world-class experience rolling out our EV salary sacrifice scheme to their employees.

Requirements

• Experience leading a high-performing customer-facing team
• Client onboarding, customer-facing project management, or other highly relevant experience
• Proven ability to manage simultaneous projects that require coordination across departments or multi-disciplinary teams
• Skilled at internal and external stakeholder management, including communicating and influencing at executive level
• Strong presentation skills, able to instil confidence and build rapport quickly
• To be a problem solver who remains calm under pressure and adept at handling challenging customer situations
• Experience creating and documenting simple processes and partnering with internal teams to deliver ongoing improvements
• Strong attention to detail and data analysis skills - able to transform data into recommendations and actions
• Highly collaborative and flexible approach, with the ability to work in a fast-paced, quickly changing environment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance
• Wondering what the salary for this role is? Just ask us!