Digital Energy Specialist
Octopus EnergyAbruzzo, Italy • Marche, Italy
Posted November 20, 2024
Full Time
About the Company
Octopus Energy is dedicated to creating a sustainable global energy system by making power greener, smarter, and more affordable. The company prioritizes customer-centric practices with fair prices, transparency, and exceptional service. Through innovative technology and diverse business operations spanning multiple countries, Octopus Energy aims to transform the industry by reducing reliance on fossil fuels and promoting renewable energy adoption.
Job Description
Join Octopus Energy, a company revolutionizing the energy market with clean energy at affordable prices and excellent customer service. We're looking for a motivated Digital Energy Specialist to provide customer support via digital channels, working remotely. The role requires excellent communication skills, flexibility, and a problem-solving approach.
Requirements
- Excellent writing and clear communication skills
- Experience in customer management (preferably in similar roles or in digital environments)
- Flexibility in working hours and ability to organize autonomously
- Customer orientation and problem-solving approach
Benefits
- Equity Options Scheme
- Focus on well-being (meal vouchers and free psychological well-being sessions)
- Office culture (weekly virtual company updates and Family Dinner)