Lead Customer Success Executive
Octopus EnergyLondon, England, United Kingdom
Posted March 11, 2026
Full Time
About the Company
Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground.
Job Description
We're looking for an exceptional leader to join our new Scheme Delivery team in London. This is a critical function within the Customer Success team, focussed on the operational excellence of our Salary Sacrifice scheme for employers.
Requirements
- 4+ years in B2B client-facing roles, with a deep understanding of service delivery and the B2B2C dynamic.
- A deep understanding of service delivery principles.
- Previous experience leading or mentoring a team is highly preferred.
- A strong grasp of Salary Sacrifice schemes (or the ability to learn it rapidly) and how they impact HR, Finance, and Payroll departments.
- A valid UK driving license is preferred.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance