Customer Success Manager - Legal

Octus is a leading global provider of credit intelligence, data, and analytics. The Customer Success Manager will be responsible for managing a book of existing AmLaw 100 firms while supporting efforts to promote processes, drive retention rates, increase usage and develop stakeholder relationships.

Requirements

• 1-5 years of working experience in a customer facing role
• Excellent written and verbal communication skills
• A self-starter who is diligent and organized, but adaptable and creative
• Experience in financial services and/or working with law firms a plus

Benefits

• Competitive health benefits
• Matched 401k and pension plans
• PTO
• Generous parental leave
• Gym subsidies
• Educational reimbursements for career development
• Recognition programs