Customer Success Manager
LiteraAustin, Texas, United States • Boston, Massachusetts, United States • Chicago, Illinois, United States • Denver, Colorado, United States • New Jersey, United States • New York, New York, United States • Philadelphia, Pennsylvania, United States • Raleigh, North Carolina, United States
Posted February 3, 2026
80000 - 97000 USD
Full Time
About the Company
For 30 years, Litera has led the legal technology revolution, combining decades of industry expertise with continuous innovation and a focus on AI-driven solutions. Litera empowers the world’s leading law firms with solutions for Legal Work, Firm Performance, and Firm Governance. Our intuitive, powerful tools transform how modern firms optimize workflows, collaborate, and leverage institutional knowledge. Serving more than 2.3 million legal professionals globally, Litera helps lawyers focus on their craft while making data-driven decisions, strengthening competitive advantage, and delivering enhanced client value. As pioneers in GenAI for legal technology, we continually evolve our solutions to shape the future of legal work. For more information about Litera, please visit www.litera.com.
Job Description
Join Litera, a leader in legal tech innovation, as a Customer Success Manager. Shape the future of law practice by building AI-forward solutions that scale globally. This role requires on-site presence at least six days per month in one of eight available office locations. Work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.
Requirements
- Passionate about customer success and excellence
- Highly adaptable, quick thinker, and inquisitive
- Strong presentation, oral, and written communication skills
- Ability to listen and empathize and understand the professional services industry
Benefits
- Comprehensive Benefits Package
- Career Growth and Development
