TechOps Admin

At Offchain Labs, we're building products that lead a movement in blockchain scalability and security. We're seeking a highly motivated and capable IT Systems Administrator to join our growing team.

Requirements

• Provide timely and effective technical support to employees
• Troubleshoot and resolve hardware, software, and networking issues
• Manage and maintain our identity provider (Okta or similar) and access control systems
• Administer user accounts and permissions in SaaS solutions like MS-365, Google Workspace, and/or AWS
• Ensure compliance with security policies and best practices
• Manage our small office network, including fiber connections, routers, switches, and wireless access points
• Monitor network performance and troubleshoot connectivity issues
• Implement and maintain MDM solutions (Jamf or similar) for device management and security
• Ensure operating systems and software are up to date
• Monitor and respond to security events and incidents
• Implement security measures to protect company data and systems
• Assist with the selection and procurement of IT hardware and software
• Manage the lifecycle of IT equipment, including disposal and replacement

Benefits

• Annual company offsite + team onsites
• Professional reimbursement program
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program