Technical Support Specialist (Based in Colombia)
OkendoColombia
Posted February 29, 2024
Full Time
About the Company
Okendo is a high-growth startup backed by top investors, creating a top-notch Customer Success function from the ground up.
Job Description
As a Technical Support Specialist at Okendo, you will play a crucial role in ensuring the seamless integration and ongoing support of our platform for Shopify brands.
Requirements
- 3+ years of experience in a customer-facing support role with a technical specialization
- Experience writing code, in either an academic or commercial setting
- Clear and concise written and verbal communication skills
- Ability to engage technical and non-technical users
- Confidence in troubleshooting, debugging, and problem-solving
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
