Golf Shop Assistant (Seasonal)

As a Golf Shop Assistant at The Plateau Club, you will be responsible for the daily operations of the golf shop, coordinating with the Head Golf Professional/Director of Golf to provide exceptional service to guests, meeting or exceeding established standards for guest satisfaction, sales, and financial performance.

Requirements

• Assist the Golf Shop in achieving targets through the maximization of the tee sheet.
• Use all golf shop-related systems efficiently.
• Initiate contact with guests within 15 feet, with a sincere welcome.
• Answer the phone within 3 rings.
• Greet guests and assist them throughout their time in the golf shop in a friendly, and courteous manner.
• Assist with tournament operations as directed by the Tournament Coordinator and/or Golf Professionals.
• Maintain effective communication between all staff members regarding course operations.
• Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement.
• Use suggestive selling techniques to ensure guests have everything necessary for their round of golf along with their use of property amenities.
• Assist in achieving targets for retail revenues.
• Knowledgeable regarding the Oki Golf program offerings and provide education to guests on the benefits.
• Maintain a clean and orderly appearance and be dressed in uniform at the start of each shift.
• Assist in maintaining a clean environment including picking up trash in visible areas and eliminating clutter.
• Knowledgeable regarding hours of operation, pace of play, group event detail, as well as FAQ sheet.
• Other tasks as assigned.

Benefits

• 50% discount on shift meals
• 25% discount for you and up to four guests (not including alcoholic beverages)
• Flexible work environment
• 401K with company match
• Paid sick time
• Team Member Referral Program participation