Golf Shop Assistant will be responsible for daily operations of the golf shop, providing exceptional service to guests, and achieving targets through the maximization of the tee sheet.
Requirements
- Assist the Golf Shop in achieving targets through the maximization of the tee sheet.
- Use all golf shop-related systems efficiently.
- Initiate contact with guests within 15 feet, with a sincere welcome.
- Answer the phone within 3 rings.
- Greet guests and assist them throughout their time in the golf shop in a friendly, and courteous manner.
- Maintain effective communication between all staff members regarding course operations.
- Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement.
- Use suggestive selling techniques to ensure guests have everything necessary for their round of golf along with their use of property amenities.
- Assist in achieving targets for retail revenues.
- Knowledgeable regarding the Oki Golf program offerings and provide education to guests on the benefits.
- Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.
- Assist in maintaining a clean environment including picking up trash in visible areas and eliminating clutter.
- Knowledgeable regarding hours of operation, pace of play, group event detail, as well as FAQ sheet.
Benefits
- Golf benefits for free play, guest passes, and visits to all 8 Oki courses.
- 50% discount on shift meals
- 25% discount for you and up to four guests (not including alcoholic beverages)
- Flexible work environment
- 401K with company match
- Paid sick time
- Team Member Referral Program participation
- Medical/dental/vision/telehealth coverage
- FSA options
- Company-paid life insurance and long-term disability
- Paid vacation
- Holiday pay