Sr. Call Center Representative
Oklahoma Farm Bureau InsuranceOklahoma City, Oklahoma, United States
Posted March 17, 2026
Full Time
About the Company
Oklahoma Farm Bureau Insurance, established in 1946, offers comprehensive insurance solutions including home, auto, commercial, farm & ranch, and life insurance. Rooted in community service, the company provides personalized coverage through a network of local agents across all 77 Oklahoma counties, emphasizing trust and hometown service.
Job Description
Utilize acquired knowledge of Oklahoma Farm Bureau processing manuals to conduct processing activities, respond to telephone inquiries/requests and to assist agents with product and rating questions regarding the Surepower Innovation lines of business.
Requirements
- High school diploma or general education degree (GED) required
- Minimum of one year call center operator experience preferred
- Data entry skills required
- Excellent customer service skills and proven problem-solving skills necessary
- Working knowledge of the SurePower 2000 System helpful
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
