Customer Support Specialist (GR106-CS)
OKTO PAYMENTSAttica, Greece
Posted March 30, 2026
Full Time
About the Company
OKTO PAYMENTS is the next-generation Payment Service Provider - AI-native, precision-engineered, and relentlessly merchant-obsessed.
Job Description
OKTO PAYMENTS is seeking a Customer Support Specialist to serve as the primary liaison for partners and customers, ensuring their requirements are addressed efficiently and with the highest level of professionalism. The successful candidate will have a strong commitment to helping customers and ensuring their satisfaction through professional, empathetic interactions.
Requirements
- Support Client Requests
- Incident Management
- Monitor System Performance
- Collaborate Across Teams
- Gather and Share Feedback
- Effective Communication
- Customer-Focused Attitude
- Technical Expertise
- Ability to Clarify Complex Issues
- Αttention to Detail
- Proactive and Flexible Team Player
- Independent Problem Solver
- Rotational Shift Availability
Benefits
- Competitive remuneration package according to your experience
- Opportunity to work in a fast-paced international company
- Friendly, motivating, and challenging environment where you can thrive and develop your skills
- Continuous training for all your learning and development needs
- Medical insurance
- Career advancement and organized feedback framework
- Birthday leave because we believe your special day should be spent celebrating, not working
