Loan Servicing Specialist
Old Dominion National BankVirginia, United States
Posted February 17, 2026
Full Time
About the Company
Old Dominion National Bank is a retail banking institution that provides frontāline teller and platform services, including deposits, withdrawals, check cashing, wire transfers, and sales of financial products. The bank emphasizes exceptional customer service and supervisory support within its retail branches.
Job Description
Loan Servicing Specialist performs primary support role for Loan Operations and Loan Administration, with strong organizational and prioritizing skills, providing highest level of service and responsiveness to customers and coworkers.
Requirements
- Consumer, Commercial, Mortgage and Participation Loan Booking, Funding and Maintenance
- Payment Processing
- Cashierās Check Processing
- Escrow Disbursement
- RIP/UIR resolution
- Documentation Scanning and Electronic File Management
- Payoff Processing - monetary and documentary
- Insurance and Exception Maintenance and Tracking
- Maintain/Track/Audit of loan files
- HMDA, Credit Bureau (e-Oscar), and FHLB Reporting
- Daily/weekly/monthly report tracking and completion of actions
- Early Disclosure and Adverse Action completion and tracking
- Review account data entry and maintenance to ensure data integrity
- Research and resolve more complex product servicing issues
- Create and distribute applicable reports as requested by officers and other members of management
- Comply with all regulatory, legal and policy guidelines
