Customer Service Supervisor
Ollie's Bargain OutletKnoxville, Tennessee, United States
Posted January 15, 2026
Full Time
About the Company
Ollie’s Bargain Outlet is one of America’s largest deep‑discount retailers, sourcing closeouts, excess inventory, and salvage merchandise worldwide to offer name‑brand goods at low prices across 500+ stores in 31 states. The company emphasizes a non‑planogram, entrepreneurial store environment that empowers managers to curate product mix and maximize customer experience. With a strong focus on employee development, Ollie’s runs the Ollie’s Leadership Institute and maintains a 75% internal promotion rate, positioning associates as a key driver of growth. Together, these strategies deliver fresh, value‑driven shopping and career advancement opportunities in a dynamic retail landscape.
Job Description
Join our team and live the Ollie-tude! As a Customer Service Supervisor, you will lead a sales team and ensure the efficient operation of the front end of the store, providing a good customer experience and resolving customer service issues.
Requirements
- Minimum of one to two years’ retail experience in a mid-size to large retail service-oriented business
- Ability to work evenings, weekends, and holidays on a regular basis
- Positive attitude and ability to interact well with others
Benefits
- Medical, Dental, Vision, and RX coverage
- 401K with generous company match
- 20% associate discount on all Ollie's purchases
- Vast array of voluntary benefits