As the OluKai Retail Lead, you will welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store.
Requirements
- Ability to consistently hit goals and plans set forth by company and/or management.
- Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives.
- Responsibility to open and close the store to standard and for store keys and security measures.
- Basic coaching to Retail Associates as needed.
- Ability to engage with new customers and build immediate and lasting rapport.
- Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
- Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
- Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
- Attention to detail, upholds visual standards and store cleanliness.
- Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
- Thorough understanding of POS best practices and use for a seamless consumer experience.
- Be a brand ambassador for OluKai. Participate in local events and giveback programs.
- Minimum of 1 year of retail or customer service experience, preferably in a leadership or key holder role.
- Must be available for at least three (4-8hrs) shifts a week
- Strong interpersonal and communications skills both verbal and written
- An independent work ethic, excellent time management skills and organizational abilities
- Positive attitude and high integrity
- Must be able to lift, carry or otherwise move objects weighing up to 30lbs.
- Desire to learn and grow within the company
Benefits
- Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)
- Comped yearly product from all Archipelago brand
- Flexible work schedule
- Bonus Program eligibility
- Team building events
- Medical, Dental, Vision insurance
- Company paid life Insurance
- 401k and 401k employer matching
- Paid Time Off accrued annually
