OluKai Retail Lead - Haleiwa

As the OluKai Retail Lead, you will be responsible for welcoming customers into the store and delivering a remarkable brand experience. You will be the first point of contact for guests and will be responsible for upholding company policies, procedures, and corporate directives.

Requirements

• Ability to consistently hit goals and plans set forth by company and/or management.
• Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives.
• Responsibility to open and close the store to standard and for store keys and security measures.
• Basic coaching to Retail Associates as needed.
• Ability to engage with new customers and build immediate and lasting rapport.
• Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Be a brand ambassador for OluKai. Participate in local events and giveback programs.

Benefits

• PT Lead <19hrs/wk
• Development and Growth Opportunities
• Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)
• Comped yearly product from all Archipelago brand
• Flexible work schedule
• Snack/beverage reimbursement up to $50
• Bonus Program eligibility
• Team building events