Bilingual Member Experience Specialist (Future Opportunities)

Join OMERS as a Bilingual Member Experience Specialist and develop an in-depth technical pension expertise and high-quality customer service skills. Provide exceptional member experience to over 640,000 members in Ontario throughout their retirement journey.

Requirements

• 2+ years of pension benefit administration/client service or relevant experience.
• Excellent communication skills and possess technical savvy to provide an exceptional member experience in both English and French.
• A positive attitude, customer service focus with a commitment to personal development and continuous learning.
• Ability to maintain composure in high-pressure situations and adapt effectively to changing circumstances.
• High integrity and discretion to ensure the confidentiality of sensitive information.
• Post-secondary education/accreditation would be considered an asset.

Benefits

• Annual salary + target bonus.
• Participation in the OMERS Defined Benefit Pension Plan.
• Comprehensive employer-paid health benefits.
• Annual health spending account and employee support programs.
• Annual wellness credit of $600.
• Competitive paid time off.
• Hybrid work environment.
• Diverse and inclusive culture.
• Extensive professional development and growth opportunities.
• Award-winning workplace.