Bilingual Member Experience Specialist (Timmins, Ontario) (Future Opportunities)

Join OMERS as a Bilingual Member Experience Specialist and help empower members through their pension journey. You will work remotely and occasionally travel to the Toronto head office for meetings and training. As a specialist, you will provide best-in-class service to all OMERS clients, including members, employers, pensioners, and other interested parties.

Requirements

• 2+ years of pension benefit administration/client service or relevant experience
• Excellent communication skills and possess technical savvy to provide an exceptional member experience in both English and French
• A positive attitude, customer service focus with a commitment to personal development and continuous learning
• Ability to maintain composure in high-pressure situations and adapt effectively to changing circumstances
• High integrity and discretion to ensure the confidentiality of sensitive information

Benefits

• Annual salary of $66,000 + target bonus of 8%
• Participation in the OMERS Defined Benefit Pension Plan
• Comprehensive employer-paid health benefits
• Annual health spending account and employee support programs
• Annual wellness credit of $600
• Competitive paid time off: 15 days of vacation + 5 personal days annually
• Hybrid work environment
• Diverse and inclusive culture with access to Employee Resource Groups
• Professional development and growth opportunities with access to top tier learning platforms