The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor will also supervise, motivate and mentor more junior account team members.
Requirements
- Understand the creative process and provide ideas for improving existing executions
- Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations
- Demonstrate mastery of brand category and competitive data, including key studies
- Seek non-traditional solutions to marketing/marketplace problems
- Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand
- Oversee/manage the tactical plan development process, while contributing to tactical plan design
- Foster a positive and productive team atmosphere and establish credibility both internally and externally
- Facilitate and maximize client relationships
- Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity
- Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free
- Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development
- Foster client understanding of the agency’s needs and perspective
- Establish credibility with clients at all levels
- Communicate effectively and professionally both internally and externally
- Demonstrate good problem-solving and interpersonal skills
- Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
- Remain calm despite high pressure situations
- Project a professional, positive attitude toward peers and clients within the department and the agency
- Embody service-oriented attitude and uphold quality standards in servicing the client
- Maintain accurate time sheets
- Foster a positive team atmosphere demonstrating respect for peers and supervisors
- Assist other members of department/team as needed when workload allows
- Foster senior level partnerships with creative/account colleague
- Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
- Uphold the Company Values in all decisions and interactions
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Tuition Reimbursement
- Relocation Assistance
