Senior Architect, CRM

As a Senior Architect at Omnidian, you will oversee the technical integrity of the CRM ecosystem, lead Agentforce strategy, and architect complex communication workflows. You will work with a blended team of developers to ensure low technical debt and world-class architectural integrity. You will also be responsible for maintaining an architectural 'North Star' that balances system-level security with application-level scalability.

Requirements

• 10+ years of Salesforce expertise
• Certification Requirements: Must hold both Salesforce Certified Application Architect and System Architect credentials
• AI-First Mindset: Practical experience deploying Agentforce or building custom AI-integrated tools (e.g., using LLMs for workflow augmentation)
• Communications Mastery: Deep experience with Omni-Channel and telephony platforms (Service Cloud Voice/Amazon Connect)
• Enterprise Integration: Expert-level knowledge of Pub/Sub API, Platform Events, and middleware patterns for connecting Salesforce to internal first-party applications
• DevOps Discipline: Proven success managing release cycles using enterprise-grade tools like Copado or Gearset

Benefits

• 100% of health insurance monthly premiums for employees
• 50% for dependents
• Performance Bonus
• Equity Stake
• Continuous Growth
• 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year
• Four-week paid sabbatical leave after four years
• $1k match per year
• Thoughtful paid time off