CUSTOMER SUCCESS MANAGER*IN (m/w/d)
OMRHamburg, Germany
Posted February 10, 2026
Full Time
About the Company
OMR Reviews is a leading software evaluation platform in the DACH market, aiming to establish transparency and security for decision-makers in the SaaS market.
Job Description
OMR Reviews is looking for a Customer Success Manager to join their team. The ideal candidate has first-hand experience in a customer-facing environment and is fluent in German and English. The role involves advising B2B customers, building strong customer relationships, and identifying up- and cross-selling potential.
Requirements
- First-hand experience in a customer-facing environment
- Fluency in German and English
- High level of service awareness and strong communication skills
- Basic knowledge and understanding of SaaS software
Benefits
- Feel-good office
- Flexible working hours
- Heycare for childcare or elderly care
- Bicycle leasing
- Contribution to HVV Proficard
- Employee discounts on partner products
- Access to all OMR further education formats