Implementation Manager

The Implementations Manager is responsible for executing high-quality client onboarding procedures from kick-off to delivery, developing and implementing project plans, and resolving potential roadblocks to successful implementation.

Requirements

• Leads multiple implementations simultaneously
• Provides subject matter expertise for implementations, products & services, and marketing & training
• Manages client and internal stakeholder expectations
• Provides timely status reporting and leads status meetings
• Builds order templates, user guides, and presentation materials
• Coordinates and conducts task request submissions
• Provides implementation system configuration, QA testing, program launch, and hand-off
• Facilitates client demos and training
• Ensures all client-facing documents and information have been provided upon delivery

Benefits

• Medical
• Dental
• Vision
• Wellness
• 401(k) matching
• Unlimited PTO
• Work from anywhere
• Generous parental leave