Operations Data Analyst

OnBuy is an online marketplace looking for an Operations Data Analyst to drive efficiency, reliability, and customer experience. The role involves working closely with sales, seller, and product teams to turn data into actionable insight and influence operational decisions. The ideal candidate will have a degree in Mathematics, Statistics, Computer Science, Economics, or a related analytical field, and 1-2 years of experience in an analytics, reporting, or data analyst role.

Requirements

• Partner with the Sales team to support the acquisition and onboarding of new sellers
• Work closely with the Seller team to improve seller retention and engagement
• Collaborate with the Customer Support team to understand customer pain points
• Own and develop operational dashboards and self-serve reporting
• Conduct deep-dive and root-cause analysis into operational issues
• Proactively monitor operational performance and risks

Benefits

• Company Equity
• 25 days annual leave + Bank Holidays
• 1 extra day off for your Birthday
• Employee Assistance Programme
• Perks at Work benefit platform
• Opportunities for career development and progression