Customer Success Specialist

One Rooted builds a recruitment operating system for agencies and companies. Customer Success Specialist ensures customer success after onboarding, guides customers, monitors product usage, and proactively advises on process optimization.

Requirements

• Experience in Customer Success, Implementation, Consultancy, or Recruitment Operations
• Understanding of recruitment processes (agency and/or corporate)
• Analytical skills
• Structuring skills
• Strong communication skills

Benefits

• Work on a scalable product with real impact
• Significant influence on customer strategy and product development
• Direct lines with founders and product team
• Market-conform compensation + growth prospects
• Hybrid work, high degree of autonomy