Customer Success Manager
OneSignalUnited States
Posted April 17, 2026
110000 - 170000 USD
Full Time
About the Company
OneSignal provides a leading omnichannel customer messaging platform that enables businesses to send email, SMS, web and mobile push notifications, and in‑app messages at scale. With a robust architecture that supports over 12 billion messages daily for more than a million companies, the service delivers fast, reliable delivery and advanced analytics, personalization, and automation tools. The platform is built for developers, offering an open API, comprehensive documentation, and free tiers to lower the barrier to adoption. OneSignal’s focus on scalability, developer friendliness, and data‑driven engagement sets it apart in the competitive marketing technology landscape.
Job Description
Customer Success Manager role involves leading implementation, onboarding, and scaling of OneSignal service for US partners, retaining and growing 50-60 customers, and building relationships with product, customer support, and sales teams.
Requirements
- 3+ years experience in an account management (customer success) role
- Experience working with Salesforce, Gong, and Vitally
- Excellent written, verbal, and visual communication skills
Benefits
- Competitive salary
- Comprehensive and inclusive benefits
- Competitive equity program
