Front Desk Concierge

Mandara Spa is seeking a Front Desk Concierge to deliver a warm, professional welcome to every guest, manage appointments and guest flow, and support the team in achieving service excellence and retail goals.

Requirements

• 1 year of experience in a front desk, reception, or customer service role; spa or hospitality experience a plus
• Friendly, professional demeanor with a genuine commitment to guest satisfaction
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
• Proficiency with point of sale systems; Book4Time knowledge highly desirable
• Computer literate with proficient typing skills
• Proficiency in Microsoft Office 365 (Outlook mail and calendar, Word, Excel)
• Effective written and verbal communication skills
• Sales-motivated with a positive, team-player attitude
• Responsible, dependable, and able to work with minimal supervision
• Flexible availability including evenings, weekends, and holidays

Benefits

• A collaborative, team-oriented work environment in a luxury spa setting
• Ongoing professional development and product training opportunities
• Access to premium professional spa products
• Career growth within a global organization